Live chat by BoldChat

Protop Return Form As part of our service guarantee, you may return, exchange, or replace any product bought from us for any reason! Please follow our return guidelines: 1. Items must be returned in their ORIGINAL CONDITION within 30 days of shipment receipt. 2. All Returns after 30 Days will NOT be accepted without an RGA Number. If you return the product without an RGA it will be refused or returned. Call 1-888-326-0054 for an RGA number. 3. Products returned after 30 days will be issued replacement merchandise. 4. Complete and return information below, then include this form with your return. 5. Allow 2-3 weeks for your return to be processed. 6. If your order was paid for with a credit card, the same card will be credited. 7. If you have received a damaged product or an incorrect item please contact us for instructions. 8. For your protection, we recommend that you send your returns by UPS or Insured Parcel Post. All returns may be sent to: ProTop International Return Handling 2200 Maiden Lane St. Joseph, MI. 49085 RGA# (After 30 days)_______________________ Order number & web site ordered from _________________________________ Your Name ____________________________________ Name of who the product was shipped to and address _____________________________________________ _____________________________________________ _____________________________________________ Phone Number ________________________________ EMail _______________________________________ Comments: ___________________________________ _____________________________________________ _____________________________________________ ______________________________________________ Would you like us to (please circle one): Replace Item Refund / Credit Other (please explain in the comments) Reason for Return: (please circle one): Damaged in Transit Defective Wrong item ordered Incorrect item received Dissatisfied (please explain in comments) Other (please explain in comments). If items are defective or wrong call the below number before shipping back to Protop. DO NOT return products without this form. This may cause a delay in processing and identification Any questions regarding this form, please call 888-326-0054.